User Support Services oversees the creation and maintenance of network/email accounts on campus. Network accounts provide logon access to campus computers, email, library databases and personal storage. Network accounts are automatically created for full-time faculty, staff and active students.
Student accounts are created automatically. Network and email accounts are issued after matriculation at the College. Accounts for students entering Fall Semester are issued about June 1st. Accounts for students entering in the Spring Semester are issued when Fall Semester classes end. New Summer Session students receive their account information at the end of Spring Semester. Late registrants are issued accounts within three business days of their registration. Please contact the Information Services Help Desk at email@example.com with questions about your network and email accounts.
Attention New Faculty and Staff:
RIConnect/College Email/Network Accounts – once Human Resources notifies Information Services that a new hire’s HR record has been created, he/she will be assigned
- a RIConnect Account that will allow the new hire access to the college’s student administration and human resource systems and
- Network and Email accounts that will allow the new hire to access the college’s network and his/her college email account.
Notification of the creation of these accounts will be sent to the new hire’s personal email account ( RIConnect account notification from the Management Information Services HelpDesk; the Network and Email account notification from the User Support Services HelpDesk). In the event a personal email account is not available, the new hire will be notified by phone. If the new hire cannot be reached by email or phone, notification will be sent via U.S. mail to their home address.
Information on how to use your accounts
If you have a network account, please click on one of the following links: